Terms and Conditions
Luumplay is run by COMPANY, registered in COUNTRY with the company registration number NUMBER and the legal address ADRESS.
Legal Basis
You recognize that these Terms are subject to and interpreted in accordance with COUNTRY law, disregarding any conflict of law principles.
Resolution of Disputes
For any disputes stemming from or concerning these Terms, the courts of *insert info here* shall serve as the exclusive judicial authority and venue. You agree to initiate any legal actions within one year from the date of the claim.
Access to Digital Content
Under these Terms, you are granted access to the features and services provided by Luumplay. We advise all users to read these Terms thoroughly before purchasing products or services. By continuing to use the Luumplay website and its offerings, users affirm that they have reviewed these Terms of Use carefully and fully agree to them.
These Terms detail the conditions under which the COMPANY ("Luumplay," "we," or "us") provides access to digital content via https://luumplay.com ("Website"). This portal informs users about various digital gaming content and the processes for obtaining verified and legitimate access Codes. We do not create content; we supply keys for users to redeem on the developer's platform, enabling them to unlock, access, and download the content. These keys are sourced from third-party suppliers. Users may be subject to additional licensing agreements and developer platform terms. For inquiries or assistance, contact us at *insert info here*, and we may also contact you using the email provided at registration.
User Agreement Details
The Terms provided here define the rights of both users and us regarding data handling and outline the types of personal information we gather, its usage, sharing, and purpose. For comprehensive details on user data usage and your legal rights, please consult the Privacy Policy available on the website.
Users must create an account on the website to access the full suite of services Luumplay offers. It's important to keep your account details confidential and avoid sharing them. We adhere to age restrictions for certain content; hence, sales are only accessible to those of legal purchasing age. Minors must obtain consent from a parent or guardian to agree to these Terms and comply with any relevant age restrictions for purchases, which is a shared responsibility with their parents to ensure only permissible content is accessed.
Users are tasked with ensuring that the technical specifications of the Content align with their individual software and hardware setups before making a purchase, as this is crucial for successful downloading and access. Details on recommended configurations can be found on the Luumplay website or the developer's product page for the selected Content.
To make a purchase, users must possess a compatible device, use an accepted payment method by Luumplay, and have the authority to buy and download digital Content. We also suggest checking your data usage and rates to avoid excess charges from third parties. Ultimately, users are responsible for any costs related to access or data transfers that third parties may impose.
Terms of User Engagement
Your engagement with Luumplay and any associated third-party platforms, including accessing and downloading content and purchasing access Codes, is bound by this Agreement's terms. Additionally, you should be aware of and take into consideration the following components:
The currently active Terms;
- Any affiliate terms and related agreements, where relevant;
- Any amendments or modifications to this Agreement, either in part or in full, necessitated by security demands or legal and regulatory compliance. You will receive prior notification before the adoption of such changes.
You reserve the right to terminate this Agreement if new restrictions you find disagreeable are implemented. If you prefer not to have new terms added to your Agreement, please communicate your decision using the contact options provided, allowing a 30-day period for any changes to take effect. The provisions of this Agreement will be communicated in English and, where available, in other languages.
Terms of Access
Luumplay users can acquire Codes that unlock the ability to download and engage with third-party Content, discover the essential attributes of these products, and access any accompanying videos or visuals that detail or showcase the Content.
Securing a Code is necessary to gain entry to this third-party Content. Once acquired, this Code is activated within your account, followed by a confirmation email post-purchase. The ordered Content becomes accessible by applying the Code on the respective third-party site, with its use confirmed upon acknowledgment and validation.
Luumplay bears no responsibility if a third-party site restricts your access or terminates your account. In instances where the developer has provided the Code, yet access to the intended Content remains blocked, there is no obligation on our part to refund the Code's cost.
While we strive to mitigate interruptions outside our control, their complete elimination is not guaranteed. Our commitment is to minimize any inconvenience and to inform you promptly once the Content becomes accessible again. Nonetheless, issues related to the Content on third-party platforms
are beyond our influence. Should such complications lead to significant delays, you can terminate your Agreement with us and obtain a full refund for any unused Codes after reaching out to us.
Please note that Luumplay does not modify or update the Content; our role is solely to provide access Codes for the relevant Content. Any alterations to the Content are governed by a licensing agreement with the Content's proprietor, who may offer subsequent updates or versions for an additional fee.
Ordering Guidelines
Please review your order thoroughly before submitting it to Luumplay. Following your submission, an order confirmation will be emailed to you. In the event of an order cancellation, you will be notified, potentially due to several reasons, such as:
The requested Content or its associated Code becomes unavailable;
- Errors in the pricing or description of the Code;
- Rejection of the payment method, prohibiting the provision of the Code for legal considerations.
Luumplay vigilantly monitors for any irregular activities. Should there be any suspicious findings related to an account or order, we maintain the right to refuse, revoke, or suspend the order and deactivate the account. This action can be taken at any transaction stage, even after an order has been confirmed. If you find yourself in such a predicament, we encourage you to contact us to discuss the circumstances and explore potential resolutions.
Ending the User Agreement
You may choose to end the Agreement and potentially qualify for a refund under certain conditions:
If you are notified about changes to the Terms and choose not to accept them;
- If you find that the price or the Content accessible with the Code is incorrect and you decide against receiving the Code;
- If there's a significant delay anticipated in the delivery of the Code;
- If the Code was non-functional for two consecutive days due to technical difficulties;
- If you decide against using the Code, you have the right to cancel your purchase within 14 days of the confirmation email receipt.
It's important to note that Codes that have been used or purchased and then used are not eligible for a refund or exchange.
To initiate the termination of the Agreement, you must clearly communicate your decision to us. Upon receiving a relevant termination request, we will acknowledge receipt through the available contact methods.
In situations where a user seeks a refund for an unused Code and communicates this intent within two weeks from the purchase date, they may be entitled to a refund under these Terms. Following such a request, the user will be refunded the cost of the Code within 14 days, with the refund processed using the user's original payment method.
Termination of Agreement by Us
We reserve the right to conclude this Agreement at any moment, providing you with notification via email. You understand that, according to the terms of this Agreement, we can end it without needing your approval or judicial authorization. Termination may occur under circumstances such as:
Luumplay identifying a breach of any of these Terms;
- Luumplay issued a confirmation email, followed by a failure on your part to complete the payment process.
Should we decide to terminate this Agreement, you are still obligated to fulfill any outstanding payments owed to us. Furthermore, we may, at any time, without prior notice, terminate all your Luumplay accounts, revoke your access to the Code, and cease your usage of Luumplay services. It's important to note that certain provisions of the Terms will continue to be in effect post-termination to remain enforceable.
Access Codes and Content Usage
You are entitled to receive Codes of satisfactory quality that are financially properly justified. While we endeavor to deliver Codes free from errors or malicious Content, compatibility with your specific device setup cannot be guaranteed.
Upon acquiring a Code, you must access the corresponding Content in alignment with these Terms. The Content's usage is governed by the applicable End User License Agreement (EULA) set by the developer, but it does not grant the user any ownership rights of the Content. Additionally, other rights not expressly provided to the user in these Terms may be reserved, excluding the ownership of the downloaded Content.
The Code you purchase is intended for your personal, non-commercial use, and its use is bound by relevant local laws. Users are prohibited from modifying the Content, extracting components, distributing it for commercial gain, or removing any marks that denote the ownership of the Content.
Purchase Conditions
Upon receipt, please promptly inspect any Codes acquired from Luumplay for errors and report any discrepancies to us without delay. Based on the situation, we may replace the Code or provide compensation.
Codes are intended for one-time use and are specific to the game version they unlock. It is the user's responsibility to update the game as needed, use the Content according to the developer's guidelines, and adhere to all applicable rules. Users consent to cooperate with us in identifying the cause of any Code issues and determining their relation to our services.
Waiver of Liability
We are not liable for any unexpected losses or damages suffered by users. Our accountability is limited to breaches of these Terms where due caution was not exercised. We are not responsible for damages caused by incorrect installation, failure to follow provided instructions, or mistakes that could have been avoided using proper procedures.
Miscellaneous
We may assign our rights and obligations under these Terms to another entity without restriction.
These Terms are designed to be divisible under the law. Should any provision be deemed unlawful by a competent authority, the remaining sections shall remain effective and enforceable. If the Terms are violated, we reserve the right to take further action while delaying the first action.
It is important to note that the rights and remedies provided in these Terms do not restrict any other rights or remedies available under applicable law.
If you have any questions and need assistance, please email [email protected] or call NUMBER.